Contact Us

Our representatives are available to assist you Monday to Friday (excluding holidays) between 8:00 a.m. and 8:00 p.m., your local time.

National Student Loans Service Centre
P.O. Box 4030
Mississauga ON
L5A 4M4

When sending an email, please do not include sensitive personal information. Due to the unprotected nature of the Internet, enquiries containing this type of information cannot be answered through this channel and are best addressed over the telephone or by direct mail. The email service is intended for general and technical enquiries only.

Personal Information Collection Statement

All personal information created, held or collected by this department is protected under the Privacy Act. This means that you will be informed of the purpose for which it is being collected and how to exercise your right of access to that information. You will be asked for your consent where appropriate.

Public Communications

The personal information you include in an inquiry may be used to prepare a reply. The personal information is collected pursuant to the Department of Employment and Social Development Act. The information is being collected for the purpose of responding to your query/comments, and to improve our Web Site. A record of all of the types of personal information held by Employment and Social Development Canada (ESDC) and their uses is published annually in InfoSource.